Warranty for Pizza Party products: 24 months from the date of shipment
When buying a wood-fired oven (70x70, Pizzone, Bollore e Passione), you will receive 2 spare refractory bricks to be used in case of a possible breakage.
The following items are not covered by the warranty: Biscotto floor, the thermal glass in the door with glass, and the LPG regulator.
Genotema SRL Unipersonale guarantees its products for the period indicated in the contract to the original purchaser, but not to their successors. The warranty covers the repair or free replacement of parts that are unusable due to defects in material, construction, or workmanship, provided that these parts are returned to the Genotema SRL Unipersonale factory.
The warranty is valid for all materials and components that show construction defects, as assessed by our authorized technical personnel. The warranty is forfeited if the defective parts are tampered with, modified, or disassembled by unauthorized persons.
In addition to the aforementioned repair and replacement, Genotema SRL Unipersonale is not liable for any other obligations. Specifically, the purchaser does not have the right to demand the termination of the contract or the recognition of lost profits and any other direct or indirect damage. If repairs and replacements are required at the installation location, the travel and accommodation expenses of Genotema SRL Unipersonale employees and technicians will be invoiced to the Buyer based on the company rates in effect at the time of the intervention.
Genotema SRL Unipersonale will not be liable for defects resulting from material or designs provided by the Buyer.
The warranty does not extend to malfunctions or breakages due to natural wear, negligent maintenance, carelessness, improper use of materials other than those described in this manual or to the Buyer's misuse of the machine. It also becomes void if payments are not made by the Buyer at agreed intervals or if the product, or parts of it, has been modified or repaired without permission from Genotema SRL Unipersonale.
Any breakage of the cooking floor bricks is not covered by the warranty.